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The ones who care beyond compare.

Spanning multiple cultures, generations, educational backgrounds and areas of medical expertise, our multilingual team delivers care that’s as human as care gets.

Mendy Shepherd

Acting Administrator

Siranoush "Sarah" Bagramian

Director of Nursing

Maureen Lammon

Director of Rehabilitation

Carrie earned her Bachelor of Arts in Sociology from SUNY in Potsdam and her Masters of Social Work from SUNY Albany. A dedicated professional, she has demonstrated compassion, empathy and organizational skills for over a decade in the field.

Billie Jo Sass

Recreation Director

“Let’s have fun today!” That’s how Billie Jo starts the day here at Troy Center, and she has never let anyone down. “I’ve been in healthcare for nine years, and the six years that have been spent as a recreation director have shown me how important having fun is to leading a healthy life. I love working with the elderly. They’re always interested in new things, and they always bring a special perspective to what we do, sharing memories and even ideas for new activities that they enjoyed throughout their lives. I’m blessed to be in a profession that allows me to bring joy to people’s lives every day”. And that says all the important things there are to say about Billie Jo. We think you’ll agree.

Knowledge is health.

For the absolute highest quality of care, Troy Center staffs medical providers on each unit who stay in constant communication with leadership throughout the day. Team collaboration is our forte, and this commitment helps us maintain an unbeatable continuum of care.

Our team also works hard to keep therapies as consistent as possible, tracking all communications through an advanced electronic medical record system. This ensures immediate transmission of information across the entire care network.